Terms of service

Last Updated: August 20, 2026

Welcome to our platform. By accessing our services, purchasing our products, or utilizing our health technology ecosystems, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully.

1. General Provisions

These terms govern your use of our website, services, and the acquisition of our health technology products. We reserve the right to update or modify these terms at any time; continued use of our services constitutes acceptance of the current terms.

2. Secure Payment & Billing Information

We prioritize your financial security. All transactions are processed through highly encrypted, industry-standard gateways.

Accepted Payment Methods:

  • 💳 Card Payments: Secure processing for Visa Card and Mastercard.

  • 🛍️ Digital Wallets: Fast and convenient checkout via Shop App, Google Pay, and Apple Pay.

Note: All billing information must be accurate. By providing payment details, you authorize us to charge the applicable fees for your selected services or products.

3. Product Orders & Delivery

  • Order Processing: Orders are generally processed within 24–48 business hours.

  • Shipping: We utilize trusted logistics partners to ensure timely and secure delivery. Risk of loss passes to you upon delivery to the carrier.

  • Accuracy: Please ensure your shipping address is correct. We are not responsible for delays caused by incorrect information provided during checkout.

4. Returns & Refunds

Our return policy is designed to be transparent and fair. Items must be returned in their original, unopened, and pristine condition within 30 days of receipt. Refunds will be issued back to your original payment method (Visa, Mastercard, Shop App, Google Pay, or Apple Pay) within 5–7 business days post-inspection.

5. Limitation of Liability

Our products and services are provided "as is." While we strive for clinical-grade accuracy and reliability, our services are not a substitute for professional medical advice, diagnosis, or treatment. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

6. Contact & Support

For any questions, technical inquiries, or support needs, our dedicated team is available to assist you.

7. Intellectual Property

All content, branding, code, and interface designs on this platform are our exclusive property. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

8. Governing Law

These Terms of Service are governed by the applicable laws. Any disputes arising from these terms shall be settled through professional consultation or within the relevant jurisdiction.

Thank you for choosing our platform. We are committed to your health, privacy, and satisfaction.